Our goal is to deliver an experience that builds positive, long-term relationships with you, our customer. If you have any questions or comments please contact us, we are always at your service.

If you are inquiring about your current order  Order Number REQUIRED:   If you do not know your order number you can find it by clicking here. Your Name:   Your Email Address:   Ask your question here.

Below we have listed our most Frequently Asked Questions. To see the answers - click on the question. If you can't find the answer to a particular question click here to ask Kristi, our customer service expert! What is the return/exchange program? Why can't I see what it says? Where can I find a sample? I can't find my name. What payment options do you offer? When is my order going to get to me... ? What others are saying

What is the return/exchange program? Every item is guaranteed! If there is a mistake, ours or yours, we will send you a new certificate, free of charge! Bent, damaged or destroyed items will be replaced with a duplicate item! Refunds are processed the same day the item is received by Creativethoughts.net. Back to Top

Why can't I See What It Says? We have done our best to give you as much information as possible. Due to the limits of the internet it would take hours to get around our site. Back to Top

Where can I find a sample? To view a print large enough to read Click here Back to Top

I can't find my name. Don't worry we have your name. We have over 100,000 names we could not possibly put them all up on the website. Click Here To Get Started Back to Top

What payment options do you offer? All Major credit cards accepted including paypal: We also offer many currency options: Back to Top

When is my order going to get to me? Orders are created and shipped within 24 business hours. The option you choose for shipping decides how fast you will get your items. Back to Top

What do other people think? EVERYONE LOVES CREATIVETHOUGHTS! Click here to find out what others have to say! Back to Top

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Revised: September 12, 2008 .